I can’t log into my online account/forgotten password?

Not a problem, simply follow these steps to reset your password:

  1. Click onto Account
  2. Type in your email address
  3. Click on reset password
  4. An email will be sent to you
  5. Open the email and click on the link (please note the link is only valid for 20 minutes)
  6. A page will open where you can reset your password