Can you provide a VAT invoice?
Yes, you can log into your online account using your email address and password to view all previous orders and print your VAT invoice from there.
Alternatively, we will be able to provide you with a VAT invoice upon request, once your order has been dispatched, simply click here to send us a message or call our customer service team who will email a copy over to you on 01903 211543.
Do I have an account with you?
Yes, when any orders have been placed with us our system will automatically create an account for you (Generated per email address used). This account is used for all future purchases.
I can’t log into my online account/forgotten password?
Not a problem, simply follow these steps to reset your password:
- Click onto Account
- Type in your email address
- Click on reset password
- An email will be sent to you
- Open the email and click on the link (please note the link is only valid for 20 minutes)
- A page will open where you can reset your password